Privacy Policy


Cold Brew Dude

Effective Date: Jan 1st, 2025

📣 Important Notice Regarding Text Messaging Data


Cold Brew Dude ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential and used solely for direct communication.


1. Information We Collect

Personal Information:

  • Name, email address, phone number, physical address

  • Payment information when making a purchase or requesting a quote

  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information

  • Website usage patterns and analytics

  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests

  • Appointment or service preferences

  • Feedback or satisfaction data



2. How We Use Your Information

We use collected data to:

- Provide and improve our services

- Process transactions and payments

- Communicate with you about promotions, service
availability, and updates

- Enhance website functionality and user experience

- Ensure security and fraud prevention

- Maintain records of your communication preferences and
consent

 

3. SMS Messaging & Compliance

 

Text Message Program Terms & Conditions

 

By opting in to receive SMS from Cold Brew Dude, you agree
to receive messages about promotions, coupon codes, service availability, and
event updates.

 

Opt-In & Consent:

- You will only receive messages if you have explicitly
opted in

- We maintain timestamped records of all opt-in actions

- We comply with TCPA and all relevant laws

 

Opt-Out Instructions:

- Reply STOP to any SMS to cancel further communication

- You will receive a final confirmation and will not be
messaged again unless you opt back in

- All opt-out requests are honored within 24 hours

 

Message Frequency & Content:

- Message frequency varies based on your interactions

- Messages relate only to Cold Brew Dude services and
promotions

- No unsolicited promotional content is sent without your
consent

 

Help & Support:

- Text HELP for assistance

- Or email us at [email protected]

 

Carrier Information:

- Standard message and data rates may apply

- Carriers are not liable for delayed or undelivered
messages

- Supported carriers include AT&T, Verizon, T-Mobile,
Sprint, and most regional carriers

 

🛡️ SMS Data Protection Statement

No mobile information will be shared with third parties or
affiliates for marketing or promotional purposes. Information sharing to
subcontractors in support roles (like customer service or software providers)
is permitted.

All data protection protocols are enforced to safeguard your
SMS opt-in data and communication records.

 

4. Information Sharing & Disclosure

 

We do not sell, rent, or trade your personal information. We
may share information with:

 

Service Providers:

- Vendors who support our operations (e.g., payment
processors, appointment tools)

- SMS aggregators for delivering messages you've opted into

- All providers are contractually obligated to protect your
information

 

Legal Compliance:

- When required by law, legal process, or to protect our
rights

- In response to valid legal or law enforcement requests

 

Business Transfers:

- In the event of a merger, acquisition, or sale of business
assets

 

5. Your Rights

You may:

- Access or update your personal information

- Withdraw your consent to marketing communications

- Request deletion of your records

- Contact us at [email protected] for any data-related
inquiries

 

6. Changes to This Policy

We may update this policy at any time. Changes will be
posted to this page with a new effective date. Continued use of our services
signifies acceptance of the new terms.